Suez Water New Jersey-Waterways

Safe Guard against utility impostors!

Always take the extra precaution in protecting yourself and your home by closely examining the identification of any person claiming to be from the water company or any other utility.

Check for the logo and if you suspect an imposter, call 911.

At Suez, our employees wear uniforms and photo identification badges with the employee name, employee number, job title and badge issuance date. Customers should look for the white Suez logoed vehicles, which prominently feature the company’s bright green logo and dark blue lettering. Questions about the validity of a visit should be immediately directed to the SUEZ customer service number noted on the back of this brochure. You can also contact your local police department with any questions.

Prepare pipes for winter:

Colder conditions in the fall and approaching winter months introduce a new set of concerns for homeowners.

When temperatures begin to drop, pipes begin to freeze and possibly burst, causing flooding and costly water damage if preventive measures are not taken in homes.

How can you reduce and eliminate the risk of frozen pipes and other cold-weather threats? Below are a few tips to follow:

*Disconnect and drain the garden hose connection before the weather turns cold.

*If your water meter pipes have frozen in the past, wrap them in commercial insulation or heat tape available at hardware stores.

*If you plan to be away for an extended period of time, set the thermostat to a minimal heat setting to help protect pipes from freezing.

*Make sure the shut off valves on either side of the water meter are working properly.

*Place a tag on the main shut-off valve and make sure everyone knows how to operate it in case of an emergency.

Special Needs:

SUEZ provides services for customers with special needs including those with medical hardship, disabilities or language barriers. This includes large print bills, translation services and payment plans. Please contact us if you would like more information about these services. 1-800-422-5987

Disclaimer: This information was taken directly from the SUEZ Water Waterways pamphlet and I give them full credit for the information. Please call them directly for more information,